Privacy Policy
Last updated: 05.05.2025
At The Plug Global (https://theplugglobal.com), we are committed to the safe, responsible management of customer data and individual privacy in accordance with UK GDPR and applicable data protection laws.
Data Collection and Retention
We may collect, store, and use the following kinds of personal data:
Information about your device and your visits to and use of this website (via cookies and analytics)
Information you provide through contact forms
Information provided for subscribing to newsletters or requesting services
We may also collect personal data through direct interactions—such as phone, email, or meetings—and from publicly available sources (e.g., social platforms, business directories, referrals).
We will inform you why we are holding your data and for what purpose, typically through this privacy notice or relevant consent forms.
How We Use Your Information
We use your data for the following purposes:
To respond to your enquiries or service requests
To provide you with the services you request
To send you information about our services or relevant updates
To manage our website, analytics, and improve your experience
With your consent, we may also use your information for email marketing purposes. You can withdraw this consent at any time.
Using Your Personal Data
Your data may be used to:
Improve and personalize your experience on our website
Deliver services and communicate with you
Send non-marketing communications and updates you’ve requested
Send newsletters or promotional content (only if you’ve opted in)
Respond to enquiries or handle complaints
Cookies
We use both session and persistent cookies to improve site functionality and analyze usage. Cookies help us recognize returning users and track user behavior to improve content delivery.
We use Google Analytics for this purpose. You can review Google’s privacy policy here: https://policies.google.com/privacy
You can control or disable cookies through your browser settings at any time.
Disclosures
We may share your information with employees or service providers only as necessary to fulfill the purposes outlined above. Additionally, we may disclose your data:
If required by law
In connection with legal proceedings
To protect our legal rights or those of others
In the event of a business sale or restructure
International Data Transfers
Your personal information may be transferred and stored in countries outside the UK or EEA. We will ensure appropriate safeguards are in place in line with data protection laws.
By submitting your personal data, you agree to such transfers and processing.
Security of Your Personal Data
We apply reasonable technical and organizational measures to protect your data:
Secure servers protected by firewalls and encryption
Access limited to authorized personnel
Data retention is based on business needs and legal obligations
Despite our efforts, no internet transmission is entirely secure. You are responsible for maintaining the confidentiality of any passwords you use on our site.
Your Rights
Under the UK GDPR, you have the right to:
Access any personal data we hold about you
Request corrections or deletion of your data
Object to certain types of processing
Withdraw consent at any time
You can make a request by contacting us through:
👉 https://theplugglobal.com/contact-us/
We will respond to your request within 30 days.
Call or Video Communication Notice
Any calls or video meetings may be recorded for training, service quality, or operational purposes.
Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:
👉 https://theplugglobal.com/contact-us/